A second class-action lawsuit has been filed demanding General Motors take action to fix or reimburse owners related to CUE system repairs. The lawsuit points to multiple TSBs as evidence that GM has known about this issue since 2014 but continues to sell cars with the same defects.
Watch Out For These Problems
The Most Common XTS Complaints
These are the worst complaints — weighing repair cost, failure mileage & other factors. The red bar shows what percentage this problems represents for the vehicle's overall complaints. Why 7? Because showing more just get depressing.
|battery drains in the 2013 XTS||5||26,344||N/A|
|sagging, leveling system failure in the 2013 XTS||4||49,238||N/A|
|brake light stopped working in the 2013 XTS||2||35,328||N/A|
|loses power randomly in the 2013 XTS||2||37,000||N/A|
|random loss of power in the 2013 XTS||2||81,250||N/A|
|shocks cracked in the 2015 XTS||1||12,000||$1,600|
|cue system touch screen broken in the 2016 XTS||1||51,000||$1,300|
XTS in the News
A lawsuit says GM is aware of manufacturing errors causing the Cadillac CUE screens to crack, bubble, and delaminate. The screens become unresponsive and out-of-warranty repairs can cost up to $1,200. The plaintiffs point to a series of technical service bulletins (TSB) GM sent to its dealerships between 2014 and 2017 as proof the automaker knew about installation problems. Specifically how a lack of preperation allowed moisture to enter the screens, effecting the bond between the glass and laminate surfaces.
General Motors thinks 175 XTS sedans might have shipped with a seat belt that isn’t secured to the cable mounting strap. The belt buckles may be missing a very important rivet in the 2019 model year. Without the rivet, the seatbelts will be just about as useful as a necktie in a crash.
GM says it needs to bleed the brake systems of 230,000 cars because the recalled vehicles have rear brake caliper pistons that have hydrogen gas trapped inside that could be released into the brake systems. ZF, Excess gas –– we’ve all had it and no-one likes it. The same holds true for your braking system. This problem may cause your brake pedal to feel “spongy” but it’s unclear if it affects stopping distances.
There are 9 XTS recalls and the following years are involved in the most campaigns.Skip this section
There are 0 XTS investigations.Skip this section