There's a lot of news out there, but not all of it matters.
We try to boil down it to the most important bits and pieces -- the recalls, service bulletins, and lawsuits that can help you solve you car problems. Interested in getting these quick story bits as an email? Signup over at CarComplaints.com.
It's no gentle drop either, owners have been complaining that the gas strut rods can fail allowing the lift-gate to give way to gravity and drop on your head like an apple -- a really, really, heavy apple. Thanks a lot, Newton.…
keep reading article "Customer Satisfaction Program Issued to Stop The Trunk From Falling On Your Dang Head"Taking a sharp turn, making an unexpected stop or a crash could cause the seat to detach and make a mess of the driver. That's a problem.…
I can guarantee you've seen one --- it's the sticker required by law to be on all new cars sold in the US with important information like price, fuel economy and safety ratings.You just assume those things are accurate, but what happens when they're not?…
keep reading article "Lawsuit Says GM Made False Safety Claims About the 2014 CTS"Want to know why you should care about it? Because the spacer fabric in your Escalade may stop your airbags from deploying. The incorrect spacer fabric can cause problems with the adhesion between the spacer fabric and the vinyl surface. If the adhesion isn't strong enough the passenger air bag can have problems deploying correctly in a crash.
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Sure, that's better than the brakes not working at all (silver linings and all that) but this can cause the car to suddenly stop in the middle of the road without any warning other than a few audible beeps from the forward collision avoidance system. That's very dangerous and the reason GM has issued a recall.…
keep reading article "XTS Has Its Clingy Brake Pads Recalled", 5 golden rings, 1 partridge in a pear tree and who knows what else at this point... it's hard to keep track of it all. Luckily, you don't have to because you signed up for our free alerts! Smart move, folks -- here's a breakdown of what you need to know:…
keep reading article "GM Recalls a Bunch of Possessed Driver Seats"To make matters worse, that faulty rear drive shaft is causing severe enough vibrations to trigger the car's rollover sensor, deploying the roof rail airbags randomly. Oy.…
keep reading article "Rear Drive Shaft Vibrations Can Deploy the CTS Airbags"I believe it was Socrates who said "a wiper that does not wipe is not a wiper at all." Or it could have been my Uncle Sal. Either way ... the failure will only happen after a very specific situation -- when the wipers are blocked by snow or ice while the vehicle is jump started. Given how awful last winter was I suppose that's actually pretty likely.…
keep reading article "Very Specific Situation Can Kill the CTS Wipers"I'm sure that goes over great with your fellow commuters when driving to work. Faulty programming in the transmission control module (TCM) is making your car so slow to respond to the gas pedal that even turtles on benadryl are saying "dude, hurry up". To be fair, conditions have to be just right for the lag to occur.…
keep reading article "SRX Recalled for An Acceleration Lag of 3-4 Seconds"The best way to find out what's wrong with a vehicle is from the people who drive them. Not only do owner complaints help us rank vehicles by reliability, but they're often used to spark class-action lawsuits and warranty extensions. Plus, they're a great way to vent.