Common 2013-2019 Cadillac XTS Problems

Some of the worst issues 1st generation XTS owners have to deal with.

  1. Delaminated CUE Screens

    The CUE infotainment system found in most 2013-2018 Cadillac vehicles has a screen with major design and installation flaws resulting in bubbles, cracks, and an unresponsive interface.

    Continue reading article "Delaminated CUE Screens" Spider cracks and haze make the CUE screen hard to read
  2. What Are We Missing?

    We know there's more problems than this. Let us know which one you'd like to see us cover next.

    Continue Spider cracks and haze make the CUE screen hard to read

What Owners Complain About

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

What Breaks the Most

Years to Avoid

1st Generation (2013–2019) XTS Key Numbers

  1. 6 model years

    Grouping all models by their year can reveal some baddies.

  2. 42 complaints

    Running tally of owner grievances filed to CarComplaints.com.

  3. 27th in reliability

    Overall reliability rank out of 35 eligible generations.

Recent 1st Generation (2013–2019) XTS News

There's a lot of news out there, but not all of it matters. We try to boil down it to the most important bits about things that actually help you with your car problem. Interested in getting these stories in an email? Signup for free email alerts over at CarComplaints.com.

  1. Turns out some GM cars have clingy problems with their brake pads not lifting off the rotors even after the driver takes their foot off the brake pedal.

    Sure, that's better than the brakes not working at all (silver linings and all that) but this can cause the car to suddenly stop in the middle of the road without any warning other than a few audible beeps from the forward collision avoidance system. That's very dangerous and the reason GM has issued a recall.…

    keep reading article "XTS Has Its Clingy Brake Pads Recalled"