Short stories about Cadillac SRX recalls, lawsuits, and other interesting bits. Signup to have these stories emailed to you for free from CarComplaints.com.
2010-2015 SRX owners are tired of moisture leaking in through faulty seals and burning out their overly expensive bulbs. Following in the footsteps of a Missouri lawsuit earlier this month, a new lawsuit has been filed in Michigan asking for the same reimbursements offered to owners in Florida and California.
keep reading article "Michigan Residents Become the Next in Line to File A SRX Headlight Moisture Lawsuit"The lawsuit points to multiple TSBs as evidence that GM has known about this issue since 2014 but continues to sell cars with the same defects.
keep reading article "Another Lawsuit Wants GM to Address the Cracked and Delaminated CUE Screens"The screens become unresponsive and out-of-warranty repairs can cost up to $1,200. The plaintiffs point to a series of technical service bulletins (TSB) GM sent to its dealerships between 2014 and 2017 as proof the automaker knew about installation problems. Specifically how a lack of preperation allowed moisture to enter the screens, effecting the bond between the glass and laminate surfaces.
keep reading article "Cracked and Unresponsive, Lawsuit Says GM Needs to Do Something About Busted CUE Screens"Earlier this year Cadillac offered to reimburse expenses related to the problem for owners in Florida and California, but attempts to nationalize the lawsuit were shot down. This latest lawsuit, filed in Missouri, is another sign of how widespread this problem is.
keep reading article "A New SRX Headlight Moisture Lawsuit Has Been Filed in Missouri"Residents of those states will be reimbursed for out-of-pocket expenses related to moisture getting into the headlight assembly, including bulb replacements, up to $1,600 per replacement. GM will also reimburse owners for a new moisture analysis performed by certified Cadillac technicians.
keep reading article "SRX Owners in Certain States Will Get Some Financial Relief for Headlight Repairs", but the case will move forward for California residents. The lawsuit alleges that GM knew about the faulty seals before selling the cars to consumers. The nationwide case was shot down by the judge who said the Manguson-Moss claim is specific to goods sold in California.
keep reading article "National Class-Action for SRX Headlight Moisture Lawsuit Shot Down, Case Continues in CA"A proposed class-action lawsuit in California says moisture can accumulate through defective headlight seals in the 2010-2015 SRX. The problem reduces visibility and makes nighttime driving more dangerous. The problem can end up costing owners thousands of dollars as the water will cause the epxensive bulbs to repeatedly fail.
It'd be nice to see Cadillac do the right thing here ... you know, without the threat of legal action.
keep reading article "Cadillac SRX Lawsuit Concerned About Water Getting into Headlight Assemblies"It's no gentle drop either, owners have been complaining that the gas strut rods can fail allowing the lift-gate to give way to gravity and drop on your head like an apple -- a really, really, heavy apple. Thanks a lot, Newton.…
keep reading article "Customer Satisfaction Program Issued to Stop The Trunk From Falling On Your Dang Head"Taking a sharp turn, making an unexpected stop or a crash could cause the seat to detach and make a mess of the driver. That's a problem.…
, 5 golden rings, 1 partridge in a pear tree and who knows what else at this point... it's hard to keep track of it all. Luckily, you don't have to because you signed up for our free alerts! Smart move, folks -- here's a breakdown of what you need to know:…
keep reading article "GM Recalls a Bunch of Possessed Driver Seats"I'm sure that goes over great with your fellow commuters when driving to work. Faulty programming in the transmission control module (TCM) is making your car so slow to respond to the gas pedal that even turtles on benadryl are saying "dude, hurry up". To be fair, conditions have to be just right for the lag to occur.…
keep reading article "SRX Recalled for An Acceleration Lag of 3-4 Seconds"The best way to find out what's wrong with a vehicle is from the people who drive them. Not only do owner complaints help us rank vehicles by reliability, but they're often used to spark class-action lawsuits and warranty extensions. Plus, they're a great way to vent.