What's Wrong with the 2nd Generation (2010–2017) SRX?

SRX owners have made 327 complaints about the 2010–2017 model years. Using our PainRank™ system we've ranked it dead last in overall reliability, with significant lights and interior concerns.

Compare With Other SRX Generations

Common 2010-2017 Cadillac SRX Problems

Some of the worst issues 2nd generation SRX owners have to deal with.

  1. Delaminated CUE Screens

    The CUE infotainment system found in most 2013-2018 Cadillac vehicles has a screen with major design and installation flaws resulting in bubbles, cracks, and an unresponsive interface.

    Continue reading article "Delaminated CUE Screens" Spider cracks and haze make the CUE screen hard to read

  2. SRX Rollaway Problems

    Certain 2010-11 Cadillac SRX vehicles have a problem where the shifter may disengage from the transmission because the cable connecting the two components was installed improperly.

    Continue reading article "SRX Rollaway Problems" Overhead view of a black SRX rolling down the road

What Owners Complain About

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

Worst Issues

What Breaks the Most

Years to Avoid

2nd Generation (2010–2017) SRX Key Numbers

  1. 7 model years

    Grouping all models by their year can reveal some baddies.

  2. 327 complaints

    Running tally of owner grievances filed to CarComplaints.com.

  3. 35th in reliability

    Overall reliability rank out of 35 eligible generations.

Recent 2nd Generation (2010–2017) SRX News

There's a lot of news out there, but not all of it matters. We try to boil down it to the most important bits about things that actually help you with your car problem. Interested in getting these stories in an email? Signup for free email alerts over at CarComplaints.com.

  1. Stop me if you've heard this one before.

    2010-2015 SRX owners are tired of moisture leaking in through faulty seals and burning out their overly expensive bulbs. Following in the footsteps of a Missouri lawsuit earlier this month, a new lawsuit has been filed in Michigan asking for the same reimbursements offered to owners in Florida and California.

    keep reading article "Michigan Residents Become the Next in Line to File A SRX Headlight Moisture Lawsuit"

  2. A new lawsuit has popped up as SRX owners across the country continue to have mositure problems with their headlights.

    Earlier this year Cadillac offered to reimburse expenses related to the problem for owners in Florida and California, but attempts to nationalize the lawsuit were shot down. This latest lawsuit, filed in Missouri, is another sign of how widespread this problem is.

    keep reading article "A New SRX Headlight Moisture Lawsuit Has Been Filed in Missouri"

  3. A headlight lawsuit has been settled for owners of the 2010-2015 SRX that live in Florida or California.

    Residents of those states will be reimbursed for out-of-pocket expenses related to moisture getting into the headlight assembly, including bulb replacements, up to $1,600 per replacement. GM will also reimburse owners for a new moisture analysis performed by certified Cadillac technicians.

    keep reading article "SRX Owners in Certain States Will Get Some Financial Relief for Headlight Repairs"

  5. Attempts to file a nationwide class-action for headlight moisture problems in the SRX have failed

    , but the case will move forward for California residents. The lawsuit alleges that GM knew about the faulty seals before selling the cars to consumers. The nationwide case was shot down by the judge who said the Manguson-Moss claim is specific to goods sold in California.

    keep reading article "National Class-Action for SRX Headlight Moisture Lawsuit Shot Down, Case Continues in CA"

  6. Water collecting in your SRX headlight? You're not alone.

    A proposed class-action lawsuit in California says moisture can accumulate through defective headlight seals in the 2010-2015 SRX. The problem reduces visibility and makes nighttime driving more dangerous. The problem can end up costing owners thousands of dollars as the water will cause the epxensive bulbs to repeatedly fail.

    It'd be nice to see Cadillac do the right thing here ... you know, without the threat of legal action.

    keep reading article "Cadillac SRX Lawsuit Concerned About Water Getting into Headlight Assemblies"

  10. The 2013 Cadillac SRX is being recalled because of an acceleration lag of 3 to 4 seconds.

    I'm sure that goes over great with your fellow commuters when driving to work. Faulty programming in the transmission control module (TCM) is making your car so slow to respond to the gas pedal that even turtles on benadryl are saying "dude, hurry up". To be fair, conditions have to be just right for the lag to occur.…

    keep reading article "SRX Recalled for An Acceleration Lag of 3-4 Seconds"