What's Wrong with the 4th Generation (2015–2020) Escalade?

Escalade owners have made 12 complaints about the 2015–2020 model years. Using our PainRank™ system we've ranked it 15th out of 35 Cadillac generations in overall reliability, with some transmission and interior concerns.

Compare With Other Escalade Generations

Common 2015-2020 Cadillac Escalade Problems

Some of the worst issues 4th generation Escalade owners have to deal with.

  1. Delaminated CUE Screens

    The CUE infotainment system found in most 2013-2018 Cadillac vehicles has a screen with major design and installation flaws resulting in bubbles, cracks, and an unresponsive interface.

    Continue reading article "Delaminated CUE Screens" Spider cracks and haze make the CUE screen hard to read

  2. A/C Condensor Leaks

    GM used leaky air conditioners that buckle under pressure in many 2014-2017 trucks and SUVs. Whether it's busted hoses or leaky condensors, thousands of GM owners are showing up to work with sweat stains down their back. It's such a widespr…

    Continue reading article "A/C Condensor Leaks" Spider cracks and haze make the CUE screen hard to read

What Owners Complain About

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

Worst Issues

What Breaks the Most

Years to Avoid

4th Generation (2015–2020) Escalade Key Numbers

  1. 3 model years

    Grouping all models by their year can reveal some baddies.

  2. 12 complaints

    Running tally of owner grievances filed to CarComplaints.com.

  3. 15th in reliability

    Overall reliability rank out of 35 eligible generations.

Recent 4th Generation (2015–2020) Escalade News

There's a lot of news out there, but not all of it matters. We try to boil down it to the most important bits about things that actually help you with your car problem. Interested in getting these stories in an email? Signup for free email alerts over at CarComplaints.com.

  1. A federal investigation wants to know if rusty connectors are preventing 2020-2021 GM airbags from deploying.

    The National Highway Traffic Safety Administration (NHTSA) has received six reports of severe crashes where the airbags didn't deploy in GM vehicles, despite those vehicles receiving "significant frontal damage." All six crashes resulted in injuries.…

    keep reading article "Government Investigates Airbag Failures in Full Size 2020-2021 GM Vehicles"

  2. GM is recalling nearly 4,800 new trucks and SUVs, and telling their owners to stop driving until their front upper control arms can be repaired.

    The automaker blames the problem on a bad weld near the control arm bushing, a problem the automaker discovered on a GMC Yukon XL Denali. The faulty weld can cause the control arm to change shape and eventually separate.…

    keep reading article "GM Tells Owners to Stop Driving Until They Get This Repair"

  3. Ever hear of spacer fabric?

    Want to know why you should care about it? Because the spacer fabric in your Escalade may stop your airbags from deploying. The incorrect spacer fabric can cause problems with the adhesion between the spacer fabric and the vinyl surface. If the adhesion isn't strong enough the passenger air bag can have problems deploying correctly in a crash.…

    keep reading article "Spacee Fabric Could Stop the Escalade Airbags From Deploying"