Top Lawsuit Problems

  1. CUE Screen Cracked

    The CUE infotainment system found in most 2013-2018 Cadillac vehicles has a screen with major design and installation flaws resulting in bubbles, cracks, and an unresponsive interface. 

    Published in #lawsuit on

  2. XLR Roof Detatches

    The XLR roadster comes with a retractable roof system that is supposed to give owners the option of riding around with the top down. Unfortunately, a problem with the adhension of the roof means owners may suddenly find themselves riding ar... 

    Published in #body on

  3. SRX Water in Headlights

    There's enough water accumulating inside 2010-2015 SRX headlight assemblies to fry the bulb. Meanwhile, GM continues to replace the assemblies with the same defective parts. 

    Published in #lights on

  4. A/C Condenser Leaking

    GM used leaky air conditioners that buckle under pressure in many 2014-2017 trucks and SUVs. Whether it's busted hoses or leaky condensors, thousands of GM owners are showing up to work with sweat stains down their back. It's such a widespr... 

    Published in #hvac on

Lawsuit Problems in the News

2019

  • Class-Action Wants GM to Take Action on Delaminated CUE Screens

    carcomplaints.com

    A lawsuit says GM is aware of manufacturing errors causing the Cadillac CUE screens to crack, bubble, and delaminate. The screens become unresponsive and out-of-warranty repairs can cost up to $1,200. The plaintiffs point to a series of technical service bulletins (TSB) GM sent to its dealerships between 2014 and 2017 as proof the automaker knew about installation problems. Specifically how a lack of preperation allowed moisture to enter the screens, effecting the bond between the glass and laminate surfaces.

    Published in #lawsuit on

  • A New SRX Headlight Moisture Lawsuit Has Been Filed in Missouri

    carcomplaints.com

    A new lawsuit has popped up as SRX owners across the country continue to have mositure problems with their headlights. Earlier this year Cadillac offered to reimburse expenses related to the problem for owners in Florida and California, but attempts to nationalize the lawsuit were shot down. This latest lawsuit, filed in Missouri, is another sign of how widespread this problem is.

    Published in #lawsuit on

  • SRX Owners in Certain States Will Get Some Financial Relief for Headlight Repairs

    carcomplaints.com

    A headlight lawsuit has been settled for owners of the 2010-2015 SRX that live in Florida or California. Residents of those states will be reimbursed for out-of-pocket expenses related to moisture getting into the headlight assembly, including bulb replacements, up to $1,600 per replacement. GM will also reimburse owners for a new moisture analysis performed by certified Cadillac technicians.

    Published in #lawsuit on

2018

  • Lawsuit Says GM Owners Should be Worried About Vacuum Pump Problems Creating Stiff Break Pedals

    carcomplaints.com

    A lawsuit says a failed vacuum pump in GM’s brake boosters can make the brake pedal extremely hard to push, leading to longer stopping distances and accidents. While investigating a rear-end collision involving the lead plaintiff ”GM told her she should read the manual to understand how the brakes worked.” Nothing says “we value our customers” like accusing them of not knowing how brakes work. GM promised to fix the plaintiff’s bumper in exchange for confidentiality. Obviously this didn’t go over well.

    Published in #lawsuit on

  • National Class-Action for SRX Headlight Moisture Lawsuit Shot Down, Case Continues in CA

    carcomplaints.com

    Attempts to file a nationwide class-action for headlight moisture problems in the SRX have failed, but the case will move forward for California residents. The lawsuit alleges that GM knew about the faulty seals before selling the cars to consumers. The nationwide case was shot down by the judge who said the Manguson-Moss claim is specific to goods sold in California.

    Published in #lawsuit on

2017

2016

  • Cadillac Sued Over False Safety Ratings for the CTS

    carcomplaints.com

    CTS owners should beware of falling stars. Safety stars, that is. If you bought a 2014 CTS, one of the deciding factors might have been the car's 5-star safety rating in three critical categories: frontal crash driver, frontal crash passenger, and rollover. However, GM started sending out letters to owners saying "Our bad, the window sticker was totally wrong. Here's a coupon for some free OnStar. We cool?" OK, while I'm paraphrasing their exact words, I am not making up the OnStar offer. That was the best they could come up with. Now a class-action lawsuit has been filed against General Motors for manipulating its customers. Maybe another should be filed for that terrible attempt at a bribe.

    Published in #lawsuit on